Support Center

Get help with HandRecorder poker tracking app, find answers to common questions about live poker hand recording, and connect with our support team.

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Quick Start Guide

New to poker tracking? Learn HandRecorder basics in just 5 minutes and start recording your Texas Hold'em sessions.

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Video Tutorials

Watch step-by-step guides for advanced poker app features and tips for live poker tracking.

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Common Questions

Find answers to the most frequently asked questions about our poker tracking app.

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Contact Support

Need personal help with poker app features? Reach out to our support team for assistance.

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Frequently Asked Questions - Poker Tracking App

Our average user records a complete Texas Hold'em hand in 2.8 seconds. This includes selecting hole cards, board cards, and the outcome. The key is our streamlined interface designed for one-thumb operation and intuitive card selection - making it the fastest live poker tracking app available.
Yes, 100%. HandRecorder operates completely offline. No user accounts, no data collection, no cloud storage (unless you enable optional iCloud sync). Your poker sessions, statistics, and playing patterns never leave your device. This makes HandRecorder the most private poker tracking app available.
Plus ($4.99/mo): Unlimited sessions/hands, basic CSV export, multi-device sync via iCloud, and 1 poker venue search per day.

Premium ($9.99/mo): Everything in Plus, plus advanced poker statistics (VPIP, PFR, aggression factor), tournament notifications, unlimited venue discovery, and advanced export formats for serious live poker players.
While HandRecorder is designed for discrete use during live poker play, always respect venue rules. Some poker rooms prohibit electronic devices at the table. Check local policies and use responsibly. Many live poker players track during breaks or after sessions to maintain their poker statistics.
Our poker statistics are mathematically accurate based on the data you enter. We use industry-standard calculations for VPIP, PFR, aggression factor, and include statistical significance testing (chi-square, z-scores) to help identify meaningful patterns versus random variance. This makes HandRecorder ideal for serious Texas Hold'em players seeking accurate analytics.
Yes! Plus and Premium subscribers can export poker session data in CSV format. Premium subscribers also get JSON and PokerStars format export options, making it easy to import into other poker analysis tools and maintain comprehensive poker tracking across platforms.
HandRecorder requires iOS 17.6 or later. We use the latest iOS technologies to provide the best user experience, security, and performance for poker tracking. The poker app works on iPhone and iPad, optimized for both live poker players and tournament enthusiasts.
Premium subscribers get smart tournament notifications, including break end alerts and blind level changes. Notifications appear as app icon badges and system notifications. You can customize timing and enable/disable per tournament, making it perfect for serious tournament poker players.
HandRecorder is optimized for Texas Hold'em but also supports Omaha and other poker variants. The poker app is designed specifically for live poker tracking and works great for both cash games and tournament play.
HandRecorder is significantly faster than other poker tracking apps - 2.8 seconds vs 10+ seconds for competitors. We focus on privacy (100% offline), speed (sub-3-second recording), and comprehensive tournament management features that other poker apps lack.

Still Need Help?

Our support team is here to help you get the most out of HandRecorder poker tracking app.

♠️ Email Support

handrecorder-support@nikielhard.se

Response time: 24-48 hours for poker app inquiries

🛡️ Bug Reports

handrecorder-bugs@nikielhard.se

Include screenshots if possible for poker tracking issues

📱 In-App Support

Settings > Contact Support

Includes device info for faster poker app help

Quick Start Tips for Poker Players

First Session

Start with Tournament or Cash Game from the main menu. The poker app walks you through live poker session setup.

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Recording Hands

Tap "New Hand" > Select your cards > Select board cards > Swipe for result. Done in seconds! Perfect for live Texas Hold'em tracking.

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View Statistics

Check Statistics tab for session summaries and advanced poker analytics (Premium required for full poker statistics).

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Tournament Features

Manage blind structures, set break timers, and track tournament results. Perfect for serious tournament poker players.

Ready to Improve Your Poker Game?

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