Get help with HandRecorder poker tracking app. Our support team is here to assist with Texas Hold'em recording, tournament features, and any technical questions.
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📱 Download HandRecorder Free 📚 Browse Help CenterGet help with poker app features, account issues, and general questions about live poker tracking.
Found a bug or technical issue? Report it here with details about your poker session or app behavior.
Have ideas for new poker tracking features? We love hearing from live poker players about improvements.
Need help with tournament blind structures, timing, or advanced tournament features?
Questions about Plus or Premium subscriptions, billing, or upgrading your poker app features?
For fastest support, use the contact form within the HandRecorder app (includes your device information).
Include exact steps to reproduce issues, error messages, and what you expected to happen vs. what actually happened.
Tell us your iPhone model, iOS version, and HandRecorder app version. This helps us reproduce and fix issues faster.
For UI issues or bugs, screenshots are incredibly helpful. You can attach them to your email.
For gameplay issues, mention whether you were in a tournament or cash game, table size, and any special circumstances.
For data export problems, mention which format (CSV, JSON) and how many sessions/hands you're trying to export.
We respond to all support requests personally. Complex issues may require additional time to investigate thoroughly.
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